one night at the call center

One Night At The Call Center

Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets,everybody’s heart is on the

line.

Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat.

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They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything.

Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.

#Self help book

I think we can consider this book as self help culture, Today’s fast-paced and high-stress culture has spawned thousands of self-help books, each promising to be the key to living a happier and more successful life. With so much choice, it is easy for quality titles to get lost among the shelves. Self help book nowadays are very famous concept which help you to be better.

#Anti American

Anti- American sentiments are very strong in this novel. Bhagat through character of Vroom criticizes american policy. American DREAM is just myth. they are not happiest people. He also criticizes war mongering habit of america. those who fight a lot they are the most fearful people. vroom says  Americans suck the life blood out of our country’s most productive generation .

#Cyber punk

Cyber punk is a subgenre of science fiction. Its focus on “high tech. and low life” aspects of society. The damage was done by technology. Three things are representing as a cyber punk viz,

For example-E-mail, F. M. Radio, and Bug in M. S. Office.

  E-mail which was send by Shyam under the name of Bakshi. F. M. Radio- Vroom used for Radhika and Radhika came out from illusion about her husband. Bug in M.S. Office known as plot mover. The entire incident gave different life to all six characters in ON@TCC.